Myself and two of my co-workers are in Chicago on business. One of the co-workers gets up in the morning and finds the coffee maker in his room is not working. He gets up and dressed, goes down and gets a cup of coffee in the room where our conference is being held. He goes back to the front desk to let them know that his coffee maker is not working. Sets the cup of coffee on the front counter and starts to explain that the coffee maker in his room in not working. Somehow while he is standing there his cup of coffee spills on the counter. The young lady standing there....stares at him for a moment and then walks away. Doesn't attempt to help him clean it up or anything....just walks away. I can understand her frustration but where does she think he is going to get anything to clean that up? So the other young girl at the front desk gives him the same evil look and says "I guess I will have to find something to clean that up with". Ummmm...yes I would guess you would. 
OTHERWISE the place was great. My room was spotless. Two big fluffy full sized bed, lots of pillows, a down comforter and mattress pad. Lots of hot water. The food and snacks that were provided at our conference were great and very plentiful. (i.e. they made us fat). Over all it was a very nice experience except for the work part. :O)
